FAQ
1. How long does delivery take?
Delivery usually takes 12–18 business days, depending on your location.
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2. Do you offer free shipping?
Yes, we offer FREE Shipping on orders above 80 Dollar
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3. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or WhatsApp.
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4. What payment methods do you accept?
We Accept Online Payment (if available).
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5. Can I cancel my order?
You can cancel your order within 2 hours of placing it.
Once the order is shipped, it cannot be canceled.
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6. What is your return policy?
If you receive a damaged, defective, or wrong product, you can request a return or replacement within 24–48 hours of delivery.
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7. Do you ship outside Oman?
Currently, we ship mainly within Oman.
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8. How do I contact customer support?
📧 Email: info@faizoq.com
📞 Phone/WhatsApp: +968 76270938